🔁 Return & Refund Policy

At Pradern Vastra, we strive to provide you with high-quality ethnic wear and a smooth shopping experience. Please read our policy carefully before placing your order.

🔄 Replacement Policy (Size Issues Only)

We offer product replacements only in case of size issues, subject to the following conditions:

  • You must request a replacement within 7 days of receiving the product.

  • The item must be unused, unwashed, and in original packaging with tags intact.

  • Replacements are only processed once per order.

  • Size replacements are subject to availability.

To initiate a size replacement, please email us at praderanvastra@gmail.com with:

  • Your order number

  • A clear photo of the product

  • The new size requested

💰 Refund Policy (Wrong or Damaged Products Only)

Refunds are issued only if you receive a wrong product or a product that is damaged/defective upon arrival.

Conditions for Refund:

  • Request must be made within 48 hours of delivery.

  • You must provide photo/video evidence of the wrong or damaged product.

  • The item must be returned unused and in original packaging.

Refunds will be processed to your original payment method within 5–7 business days once the return is approved.